360 Lexington Avenue
3rd Floor
New York, New York 10017
Serving clients in New York,
New Jersey & Connecticut.
You manage your business; let us manage the complexity of your network. Varick Technology Service Contracts do just that and best of all require no long term commitment or large capital outlay on your end to get started. Instead you subscribe on a quarter-to-quarter (3 month increments) basis allowing us to demonstrate the value of our offering without "locking you in."
The objectives of Varick Technology Service Contracts:
- To maintain a secure, reliable, network infrastructure that can adapt quickly to changing business requirements.
- To reduce the complexity of managing your own network internally.
- To stabilize budget and help maintain the total cost of ownership
What you receive:
- Primary network consultant, your main contact.
- Secondary (backup) network consultant
- Guaranteed On-Site Response
For emergency IT situations that require immediate on-site support in between scheduled visits; a network engineer will respond within 4 business hours or less of request.
- Remote Network Administration
Quick and easy remote support via GoToMyPc/VNC and/or telephone for software and user related issues that do not require on-site support. This feature provides end-users with quick and easy remote support as a cost effective alternative to on-site support.
- Routine Maintenance Visits
- Secure all internal and external computer cables.
- Optimize system configuration and resources for maximum performance.
- Remove any device conflicts and system lags.
- Update virus definitions and run scans.
- Check for spyware and remove.
- Install latest operating system updates and security patches.
- Update hardware and software inventory asset worksheets.
- Diagnose computer hardware components to ensure they are working properly.
- Parts & Labor Discounts
- Discounts on all labor services incurred for life of service contract.
- Discounts on all parts for any computer hardware, software
replacement and/or upgrade materials
- Task Documentation Reports
- All work performed by us will be documented and provided to you with each invoice for your records.
- All computer hardware and software changes we make will also be reported and updated in the asset inventory work sheets.
For more information on Service Contracts, click here to contact us via e-mail OR call us at 1-800-509-5357